Have Questions About the TroubleNation Program?

Yes. “Organizer” is the term the TroubleNation platform uses for the leaders of groups.

As an organizer, you’ll have access to the Manage button on your group’s page. This lets you edit your group’s description, choose whether your group appears on the TroubleNation map, view your members, approve additional organizers, and more!

Yes. Once you’re logged into the TroubleNation site, just click the Manage button on your group’s page, go to the Members tab, and remove the person from the list. Removed members are blocked from rejoining your group.

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Prospective organizers need to apply themselves — but don’t worry, it’s easy!

Here’s how it works:

1. Join the group.
2. Click the drop-down triangle next to the person icon (it should say “You are a member of this group”).
3. Select Apply to become an organizer and click Start.
4. Fill out the required fields and click Submit.

After that, the current organizer can approve the request by going to the group’s page, clicking Manage, opening the Organizers tab, and clicking Approve.

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Yes! To change your group’s location, go to your group page, click the Manage button, then once you’re on the edit screen, scroll down just a little and you’ll see where you can change your group’s location. Make whatever change you need to make (enter a city or zip code), and then scroll down and click Save. Click here for a short video showing you how.

By default, all new TroubleNation groups are set to Unlisted, meaning they’re private and won’t appear on the map or in search results. This gives you full control over when (or if) your group goes public. Many groups choose to stay private — and that’s totally fine!

If you’re ready to make your group public, just follow these quick steps:

1. Go to your group’s page and click Manage
2. In the Edit tab, scroll to the bottom
3. Uncheck the box labeled “Unlisted”
4. Click Save — your group will now appear on the map and be searchable!

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With more than 700,000 in the Red Wine & Blue network nationwide, there’s a good chance there are people in your area who would love to join your group — you just haven’t met them yet.

Our team can send an email to potential members near you, letting them know about your group or event, with an easy RSVP or join link. Anyone who clicks the link will become a member of your group, and you’ll have access to their contact information.

Request this group service from the TroubleNation Leader’s Corner by selecting Emails to Promote Group or Event. You’ll tell us what you want the email to say and the geographical area you want to target. We’ll send you a draft for approval before it goes out. Before long, you should start seeing new members or event sign-ups!

Yes! Here’s how:

1. Go to your group’s page and click Manage
2. In the Edit tab, click the box labeled Override welcome email content.
3. Enter your custom welcome message in the box using HTML format.*
4. Click Save at the bottom — your custom welcome email is now ready!

Note: The welcome email must be written in HTML format. Not sure how to do that? ChatGPT can help! Just enter the text of your email and ask ChatGPT to convert it to HTML. If that feels too complicated, no worries — use this form to make a request for what you’d like the email to say, and we’ll set it up for you.

To invite someone to join your group, you can either click Invite a Friend or simply share your group’s web address with them. When they visit the page, they’ll just need to click Join. Watch this quick video that walks you through it.

Yes, both members and organizers can invite others to join a group. There are two ways to do this:

1. Click Invite a Friend in the Members section of the site to send individual invitations. (Note: you must be a member of the group to see this option.)
2. Copy the group’s URL (aka, web address) and share the link directly.

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Yes — you can now screen members before they join! This feature was introduced in June 2025. You can choose to make your group either Open or Closed:

• Open Group: Anyone can join your group immediately without approval.
• Closed Group: People must answer a screening question before requesting to join. You’ll then review their application and decide whether to approve or reject them.

If your group is Closed, you’ll receive an email notification whenever someone applies to join. To review pending applications:

1. Log in to the TroubleNation site.
2. Go to your group’s page and click Manage.
3. Select the Members tab.
4. If you have pending applications, a yellow box will appear at the top.
5. Click Review to view and approve or reject the applicant.

Note: If your group is Open, you’ll receive an email notification when new members join your group.

Yes, you’ll receive an email notification each time someone joins your group.

Note: If your group is Closed, you’ll need to review their application and decide whether to approve or reject them.

Yes. To remove someone, the organizer must first log in to the TroubleNation site. Go to the group’s page, click Manage, and then select the Members tab. From there, click the Remove button next to the member’s name and confirm by clicking OK. The member will be removed and blocked from rejoining the group.

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They’re not alone — this is a common question, and it’s usually an easy fix!

Once they click Join, they’ll be taken to the Log In page. Here’s the key part: They need to click Sign Up — it’s easy to miss, since it’s in small print just above the email and password fields. After completing the Sign Up process, they’ll be able to join your group.

A lot of people accidentally try to log in without creating an account first, which can be confusing. Feel free to share this video with anyone having trouble — it walks through the whole process step by step.

Not initially. When members want to contact an organizer, they can click Contact under the organizer’s name. This sends the email to all of the group’s organizers, but the organizers’ email addresses are not shared at this point. If an organizer replies to the email, their email address will then become visible.

Members can also reply to the group’s welcome or event invitation emails to contact the organizer(s). In this case, the organizer’s email address isn’t visible to the member at first. But if the organizer responds, their email address will be revealed.

Pro tip: For both privacy and organization, we strongly recommend setting up a dedicated email address for your group. If your group has multiple organizers, consider creating email addresses that include both the group name and the organizer’s name — for example, goodtroublesmithtown-jane@gmail.com. This helps keep communication clear and ensures your personal email stays private.

Messages are sent to the full organizer team to ensure that emails from members are responded to promptly. This way, if one organizer is unavailable, another can step in and provide a timely response.

To view your group members, make sure you’re logged into the TroubleNation site. Once you’re logged in:

1. Go to your group’s page.
2. Click Manage.
3. Select the Members tab.

This will show you a list of your group members, including their full names, email addresses, and the date they joined.

If you’d like to save or sort this information, you can easily export it to a spreadsheet. Just click the Export button in the top-right corner of the Members page.

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Organizers can communicate with group members in a few different ways:

• Through the platform: Whenever anyone from the group posts in the Discussion section of the landing page, all members who have not opted out will receive an email notifying them of the conversation.
• Email your members directly: Follow the instructions in the answer below to download the names, email addresses, and join dates of your members.

To download the names, email addresses, and join dates of your members, click Manage from your group’s landing page and go to the Members tab. Click the Export button at the top right of that section. Your contact list will be downloaded in CSV format.

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At Red Wine & Blue and TroubleNation, we take data privacy and security very seriously. Member lists and contact information are kept highly secure. Only group and event organizers have access to full names and email addresses. General members can only see the first name and last initial of other members and organizers, and they do not have access to any contact details.

From the group’s webpage, no. Organizers can respond directly to a member’s comment as part of the comment thread, but the comment will be visible to all.

To communicate individually with a member, we encourage you to email them directly.

No, only organizers and admins can flag comments, but members can reach out to the organizer team or to the TroubleNation team with concerns.

On your group’s landing page, click on the dropdown next to the little person icon that says either “You are an organizer of this group” or “You are a member of this group.” Select “Change which emails you receive,” and you’ll see three options.

We recommend the middle option: “Send me an email if there has been activity on the group page (daily).”

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No. Only the TroubleNation team can remove comments. But if you flag a comment, we’ll review it quickly!

While you can update your name, phone number, and zip code in your existing TroubleNation account, changing your email address requires setting up a new account and rejoining your group.

This is because email addresses serve as the unique identifier on the platform.

For organizers, this often comes up when setting up a dedicated email address for the group (which we highly recommend for both privacy and organization). Here’s what to do:

1. Create a new account using the new email address.
2. Rejoin your group with that new account.
3. Apply to become an organizer by clicking the link next to the person icon on your group page.
4. You can then approve the new organizer using your original account — or if you need help, email the TroubleNation team at troublenation@redwine.blue, and we’re happy to approve it for you.

Pro tip: Before your original account leaves the group, make sure you don’t have any upcoming events tied to that account! If you do, follow these steps to transfer event admin rights to your new account:

1. While logged in with your old account, go to the event page.
2. Click into Settings (it’s the farthest right of the black boxes across the top of the event page).
3. Click the Invite new event administrator button, type in your new account’s email address, and press Send invite.

It may sound like a lot of steps, but we promise it’s a quick process!

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Only group organizers can create events. Once you’re logged in, go to your group page and click Organize an Event in the sidebar, then follow the prompts.

Your event will automatically appear in searches, on public lookup pages, and on your group’s landing page. If you want to keep the event location private until someone RSVPs, you can select that option when setting up the event.

You can also edit your event details after it’s live — including adding an image! Check out these short videos to guide you through:

• Creating an event
• Editing event details
• Adding an image to your event

Yes — when you create an event, the TroubleNation site will prompt you to send an email notification to your group members. Be sure to decide at that moment, because if you close the prompt or skip it, you won’t see it again.

A couple of things to keep in mind:

• Members who have opted out of your group’s emails won’t receive this notification or any future emails you send through the site.
• However, they will receive automated event confirmation and reminder emails — but only if they checked the box during RSVP that says: “Check this box to ensure you receive all updates about this event.”

So while there are built-in reminders, it’s a good idea to encourage your members to stay subscribed to your group emails and check that RSVP box for important event updates.

Group members who haven’t RSVPed won’t receive a notification if event details are updated — but they’ll see the updated information if they visit the event page.

Members who have RSVPed will automatically be notified if key details change, including the date, time, location, or web conference URL (aka, web address) — as long as they checked the box during RSVP that says: “Check this box to ensure you receive all updates about this event.”

Need a refresher on editing an event?
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Yes — you can delete an event from the event settings on its landing page. This video shows you how.

Yes — by default, all group events are publicly visible and can appear in search results. Here’s how it works based on your group settings:

• Open Group: Anyone can RSVP. If they’re not already a member, they’ll automatically be added to your group when they RSVP.
• Closed Group: Anyone can see the event, but if they try to RSVP, they’ll be prompted to apply to join your group first. You’ll then have the option to approve or decline their request.

This setup helps you grow your group while maintaining control over who joins.

When you open your event page, you’ll see a black bar near the top. Click on Attendees to view the names and email addresses of everyone who has RSVPed. Note that only the event organizer(s) or host(s) can see the attendee list.

Go to your event page and look for the black bar near the top. Click Settings, then select Invite a New Event Administrator. Enter the email address of the person you’d like to add as a host, and they’ll be invited to help manage the event.

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Yes! This is a new feature introduced in June 2025. Now, when your group is Unlisted, any events you create are automatically private as well.

That means:

• Your events won’t appear on the TroubleNation map.
• They won’t be visible to non-members, even if they visit your group’s page.
• Only your group members can see and access these events.

Yes, by default, unless you’ve chosen to make your group private (Unlisted), all group events are publicly visible and will appear in search results.

There is a way to set up your event so that the location is not visible on the event signup or disclosed to those who have RSVP’d until you are ready to share it. There are a few steps, and this video will walk you through them.

To give your page a “glow up,” here are a few simple steps:

1. Update your group description: Click Manage from your homepage. On the first screen, you’ll be able to edit your group’s description. We highly recommend including details about the area you serve, your mission, and any other important info.
2. Add resources and photos: Scroll to the bottom right of your page to the Resources section. Click Add to upload helpful documents, links, or images. This video shows you how.
3. Create a logo: If you’d like a custom logo for your group, we can help! Request one by clicking this link and following the instructions.
4. Welcome members: Start engaging with your group by clicking New Post in the Discussion section. It’s a great way to encourage your members to get involved.

More groups are joining every week! Every state now has multiple groups — and in some states, there are 20 or more. While this is incredibly exciting, it also means some cities and towns will have more than one group. That’s actually a huge strength — here’s why:

• Different groups often focus on different issues and activities. One may focus on public education, another on reproductive rights — and we need both!
• More groups mean more people to collaborate with and bigger impact when we work together.
• Groups aren’t competing with each other — they’re expanding the opportunities for individuals to find the community that’s the best fit for them.
• Many people choose to be part of more than one group — and that’s great! You can (and should) encourage people to join your group without discouraging them from joining others.